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Website continually being developed

Welcome to Kernow Directory. Organisations supporting adults across Cornwall are continuing to add their details. If you are an organisation, please visit one of our directories and click “Add a listing.”

Our information, advice and guidance pages are co-produced with people who have lived experience and will continue to grow.

Terms and Conditions

About the Kernow Directory

Kernow Directory shares information about organisations that support adults in Cornwall.

The directory helps people find:

  • advice

  • activities

  • community support

  • adult social care services

  • products and services

This includes support for independence, wellbeing, equipment, care, and daily living.

Information for Services and Users

We welcome requests for new listings.

We also welcome suggestions to update existing listings.

Requests can come from providers of services or members of the public.

Services should support adults living in Cornwall. This includes older people, unpaid carers, and adults who need care or support.

Most listings are for local Cornwall services. Some regional or national services may also be included. National services should usually be run by:

  • a registered charity

  • a statutory body

  • an accredited organisation

Where required, services should be registered with a regulator such as the Care Quality Commission (CQC).

To add a service, complete the Add a Listing form. You must provide a valid email address.

Disclaimer

Kernow Directory helps adults, unpaid carers, families, and professionals find services and support in Cornwall and nearby areas. We share this information to help people make informed choices. A listing does not mean Cornwall Council recommends the service.

The directory includes organisations, businesses, community groups, charities, and informal support networks. These services work in Cornwall and nearby areas. A listing does not mean Cornwall Council has checked or approved the service. Cornwall Council does not provide or manage these services.

We work hard to keep the information accurate and up to date. However, we cannot guarantee that all details are correct or complete. Users must decide if a service is right for them. You should check details directly with the provider.

This includes checking qualifications and registrations. You should also check safeguarding arrangements and inspection results, such as Ofsted or the Care Quality Commission. Always confirm availability and costs. Some services charge fees. Others are run by independent organisations.

The website may include links to other websites. Cornwall Council does not manage these websites. We provide links for information only. A link does not mean we approve the site or its content. You use external websites at your own risk.

We aim to keep Kernow Directory website available. Sometimes the site may be unavailable due to technical issues. These issues may be outside our control. Cornwall Council is not responsible for any loss or damage from using this website. This includes loss of data, income, or other indirect losses.

Submitting Listings

When you submit a listing, you confirm that:

  • the information is accurate and current

  • any opinions are your own

  • you have the right to submit the content

  • you have consent from anyone shown or named

  • the content does not break the law

  • the content does not breach privacy or copyright

  • the content is not offensive or harmful

  • Cornwall Council may publish the content in the directory

Adding, Updating, or Removing Listings

To add a new listing, use the Add a Listing form.

You must complete the form fully.

Cornwall Council reviews submissions within 10 working days.

We may contact the service to check details.

Some checks may take longer.

To update and/or remove listing, use the Suggest a Change link on the listing page.

Updates are usually reviewed within 10 working days.

We may contact the service to confirm changes.

Cornwall Council publishes listings only if they meet these Terms and Conditions.

Cornwall Council can edit or remove any listing at any time.

Cornwall Council does not have to publish submitted information.

Listings are checked twice each year.

Services may be asked to confirm their details.

Reminder emails will be sent where possible.

Listings may be removed if details are not confirmed.

To remove a listing, complete the Remove a Listing form.