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Website continually being developed

Welcome to Kernow Directory. Organisations supporting adults across Cornwall are continuing to add their details. If you are an organisation, please visit one of our directories and click “Add a listing.”

Our information, advice and guidance pages are co-produced with people who have lived experience and will continue to grow.

Privacy Policy

Cornwall Council has commissioned People Places Lives Ltd to provide the Kernow Directory website. People Places Lives Ltd collects and processes information on our behalf, acting as a data processor, in order to deliver this service.

If you use the Information Finder and choose to provide your email address, it will be used solely to send you the information you have selected. Your email address will be retained for one month and then securely deleted.

If you contact us using the feedback form, or provide your email address through the Information Finder to share feedback, your details will also be retained for one month before being deleted.

The lawful basis for processing your personal data is UK GDPR Article 6(1)(e): processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, as set out under the Care Act 2014.

You have rights regarding the personal information we hold about you. For more information, please see our Data Protection page on the Cornwall Council website. To make a Data Subject Request, please contact People Places Lives Ltd, who will respond on our behalf.

If you have any queries about how your data is handled, you can contact Cornwall Council’s Data Protection Officer at:

What to do if you don’t agree with something

We would prefer any complaints to be made to us initially so that we can see if we can put things right.

Please contact the Information Commissioner’s Office

if you are unhappy with the way we have processed your information.