Welcome to Kernow Directory. Organisations supporting adults across Cornwall are continuing to add their details. If you are an organisation, please visit one of our directories and click “Add a listing.”
Our information, advice and guidance pages are co-produced with people who have lived experience and will continue to grow.
For many people with care needs, living in a home of their own, or with others, is better than living in a care home or other residential establishment. There are many ways that we can help people to live independently, including supported housing and other support solutions.
Supported housing and support solutions are for people who are assessed as eligible to receive Adult Social Care and/or have eligible health needs, and are primarily aged between 16 and 65. This can be related to one or more of:
autism
mental health
learning disabilities
physical disabilities
sensory needs
acquired brain injury and/or memory or cognitive issues
drugs and alcohol
self-neglect
trauma
complex needs
some other eligible health or care need
These are often long-term arrangements, intended to last for months or years.
In Supported Housing, people live in purpose-built flats, houses or bungalows, or rooms in a shared house. Shared houses will have two or more people who have similar support needs.
The properties are managed by a Landlord, who is responsible for the building, and the tenancy agreement or licence. Each person will have a contract with the landlord for the place they are living in.
Care and support is supplied by Approved Providers, who work together with the Landlord to ensure the housing environment is suitable. The Care Provider will give each person the type of support they need to achieve their individual outcomes and live as independently as possible. In some Supported Housing, the housing is regulated by the Care Quality Commission (CQC)
or OFSTED.
Sometimes regulation is not required, depending on the type of care provided, and the age of the people in the house.
If you live in Supported Housing, we work with the Approved Providers to ensure that your care needs are being met. We are also working with housing providers to develop more supported housing places, with varied types of support available.
Support Solutions are provided to people in their own homes and designed to achieve personal outcomes and encourage more independence. A care worker or workers will visit the person in their home to help them. This might be with personal care tasks – like dressing or washing.
It might also include daily living support, and support to manage things by themselves like keeping their home maintained and getting out into the local community.
For some young people, it will include support to transition to adult life, such as getting into education, training or employment.
There are many ways to meet a person’s care and support needs. Supported Housing and Support Solutions could be one way of doing this.
If you are assessed as needing Supported Housing and Support Solutions, you can:
Purchase these services using a direct payment
Arrange it through an Individual Service Fund
The Council can arrange this if required, through our Housing and Support Solutions contract
The rates paid to care providers under the Housing Support and Support Services contract are shown below. The rates are reviewed every year. The current rates are here:
Housing and support Solutions Rate | 2024/2025 | 2025/2026 |
Standard Staffing Hourly Rate | £23.40 | £24.42 |
Complex/Senior Staffing Hourly Rate | £25.00 | £26.09 |
Nursing Staffing Hourly Rate (ICB) | £37.44 | £39.06 |
Waking Night Support Hourly Rate | £23.40 | £24.42 |
Sleep-in Night Support Shift Set Rate | £117.19 | £122.28 |
We also have a Providers Platform, which is the online commercial platform designed to support effective sharing of information, advice and guidance with all providers of services for children and adults in Cornwall. You will find training resources there, and support tools, as well as market opportunities and advance notice of service developments.
The goal of the Provider Platform is to enhance collaboration between us and our care and support providers, ensuring that services are effective, efficient, and meet the needs of people in Cornwall.